Privacy Policy

Privacy Policy for VABRO DISTRIBUTORS
Effective Date: 1 JUNE 2025
At VABRO DISTRIBUTORS, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data in accordance with the Protection of Personal Information Act (POPIA) and other applicable South African laws.

1. Information We Collect

When you use our website or services, we may collect the following personal information:
• Contact Information: Full name, email address, phone number, shipping and billing addresses.
• Account Information: Username, password (encrypted), and purchase history.
• Payment Information: Payment card details (processed securely via third-party payment gateways).
• Device and Usage Data: IP address, browser type, operating system, and browsing behavior.
• Optional Information: When you leave reviews, contact us, or subscribe to our newsletter.

2. How We Use Your Information

We use your information to:
• Process and fulfill your orders
• Communicate with you regarding your order or queries
• Send you order confirmations and updates
• Improve our website and services
• Provide customer support
• Send marketing communications (if you’ve opted in)
• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:
• Third-party service providers (e.g. courier companies, payment processors) who assist in operating our business
• Legal and regulatory authorities when required to comply with the law
• Analytics and marketing providers, only with your consent
All third parties are required to keep your information secure and confidential.

4. Data Security

We take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information. All transactions are processed using secure, encrypted technology.

5. Your Rights Under POPIA

You have the right to:
• Access the personal information we hold about you
• Request correction or deletion of your information
• Object to the processing of your information for direct marketing
• Lodge a complaint with the Information Regulator of South Africa
To exercise these rights, please contact us at [your@email.com].

6. Cookies

Our website uses cookies to enhance your browsing experience and collect analytics data. You can choose to disable cookies in your browser settings, but this may affect website functionality.

7. Retention of Data

We retain your personal data only as long as necessary for the purposes set out in this policy, or to comply with legal or tax obligations.

8. Updates to this Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our site implies your acceptance of any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:
VABRO DISTRIBUTORS
Email: info@vabro.co.za
Phone: 0114134840/0727266786
Address: 43 DODGE STREET
AUREUS, RANDFONTEIN
1759
GAUTENG
SOUTH AFRICA